1.) make sure your order qualifies
The order is new & unused – if vintage, in the same condition as when you received it.
The order is returned within 15 days of receipt. Personalized, made to order items, and other custom products are non-refundable.
2.) RETURN YOUR ORDER & PACKING SLIP
If your order qualifies for a refund, please email the following information to firstname.lastname@example.org.
1.) Subject Line: “Return”
2.) Order number
3.) Reason for return
We will promptly respond with an address where you can send your return.
Please keep your tracking number and any other relevant shipping information in the unlikely event we do not receive your return shipment.
3.) AWAIT CREDIT
Jack & Joie currently ships all orders with USPS First Class or Priority Mail from Door County, WI.